Privacy Policy

Privacy Policy

INTRODUCTION

The brand Akshara Industries Private Limited and the website [insert website URL] are owned and operated by Akshara Industries Private Limited (“we”, “our”, “us”, “the Company”), having its registered office at:

HO/Corp Office: 183/1 Syndehams Road, Apparao Garden, Choolai, Chennai – 600112, Tamil Nadu, India.

We are engaged in the manufacturing and marketing of Sponge Iron, committed to seamless distribution and supply.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through our website [insert website URL]. By visiting and/or using our website, you agree to the terms set forth in this Privacy Policy.

INFORMATION WE COLLECT

We may collect and process the following types of data:

• Registration Data: Name, email, gender, country, and username from forms, promotions, or linked third-party platforms.

• Transaction Data: Postal address, phone number, and payment details when you contact us or purchase services.

• Business Information: Name, incorporation date, GST number, billing address, turnover, operating locations, website, company type, and contact person details.

• Public Interactions: Posts in forums, chats, messages, or comments shared via our website.

• Device & Location Data: IP address, browser/device type, cookies, and location information (if permitted by law).

• Usage Data: Interaction data, including viewing habits and technical information from both our site and third-party platforms.

HOW WE COLLECT INFORMATION

We collect information:

• Directly from you when you fill out forms, interact with us, respond to surveys, or contact our customer service.

• Via technology like cookies, web beacons, SDKs, and APIs—even when you’re not logged in.

• From third parties (as per applicable law) to supplement or verify the information you provide.

USE OF INFORMATION

We may use your information to:

• Provide requested products/services and personalized experiences.

• Communicate updates, support, transactions, or feedback requests.

• Send promotions, marketing content, and targeted advertising.

• Improve, research, and develop our website, products, and operations.

• Prevent fraud, enforce policies, and ensure safety.

• Comply with legal obligations or notify about product recalls or safety issues.

Your data will only be processed in accordance with your consent and applicable laws.

USER CONTROLS & CHOICES

You may:

• Subscribe/unsubscribe from newsletters and offers.

• Control targeted advertising and data sharing settings.

• Request access to, or correction/deletion of, your data.

• Manage cookie preferences via your browser/device.

Note: Certain features or services may be unavailable if you choose to restrict data collection.

DATA SECURITY & RETENTION

We follow the IS/ISO/IEC 27001 standards for data security. While we implement technical and administrative safeguards, no system is entirely secure.

We retain your data:

• As long as necessary for business, legal, or operational reasons.

• Until you request its deletion or withdrawal (subject to applicable laws).

To update or delete your personal information, contact us at [insert email address].

CONSENT & EXCLUSIONS

• This Policy applies only to data collected through this website and excludes unsolicited information.

• By using our website, you consent to collection, use, and international transfer of your data.

• Unsolicited data (e.g., posts in public forums) will be treated as non-confidential.

THIRD-PARTY DISCLOSURE

We may share your data with:

• Group companies, affiliates, vendors, or consultants under strict confidentiality agreements.

• Government or regulatory bodies when required by law.

• In connection with fraud investigations or legal proceedings.

We do not sell your personal information.

We will inform you of any new types of third-party sharing before it occurs.

COOKIES & WEB BEACONS

• Cookies are used to improve user experience and track sessions.

• You can block cookies via your browser settings.

• Web beacons help us understand email and web engagement for analytics and marketing.

Note: Third-party cookies are governed by their own policies, and we do not control them.

CHANGES TO THIS POLICY

This policy may be updated from time to time. Changes will be posted here with immediate effect. Users are encouraged to check this page regularly.

RIGHT TO RECTIFICATION & ERASURE

You can:

• Unsubscribe from email communications.

• Request access, correction, or deletion of your personal data.

Please contact us at: [insert contact email/phone number]

GOVERNING LAW

This Privacy Policy and your use of the website are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu.